Privacy Policy
Who We Are
HelloMaids.com
How Your Information Is Used
By providing Hello Maids with your contact and personal details, you consent to receive communications from us. Your information will be used solely to send relevant updates, offers, and service-related messages, which may vary in frequency. Standard messaging and data rates may apply. You can reply HELP for assistance or STOP to unsubscribe at any time.
We may use your information when you register, make a purchase, sign up for our newsletter, respond to a survey or promotion, browse our website, or use other site features in the following ways:
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Personalize your experience and deliver the content and services you’re most interested in
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Improve our website and services
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Respond more effectively to customer service requests
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Administer contests, promotions, surveys, or other features
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Process transactions quickly and securely
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Request ratings and reviews of services or products
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Follow up after inquiries (via live chat, email, or phone)
Note: Text messaging originator opt-in data and consent will never be shared with any third parties.
What Personal Information We Collect
When ordering or registering, you may be asked to provide your name, email, mailing address, phone number, credit card details, or other information to improve your experience.
When We Collect Information
We collect information when you:
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Register on our site
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Place an order
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Subscribe to a newsletter
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Respond to a survey or form
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Use live chat or support tickets
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Provide feedback on products or services
SMS Terms and Conditions
By subscribing to Hello Maids’ SMS services, you agree to receive text messages from us regarding your service requests, order updates, and promotions.
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HELP: For assistance, text HELP or contact us at (239) 495-5000.
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STOP: To opt out, reply STOP at any time.
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Message frequency may vary; standard carrier rates apply.
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We will not share your mobile number with third parties for marketing purposes.
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Service providers who help deliver SMS communications may access your information for operational purposes only.
Consent to receive automated messages is not required for purchase. Messages may include order confirmations, updates, and promotional offers.
Cookies
We use cookies to:
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Save user preferences for future visits
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Track advertisements
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Analyze site traffic and interactions to improve our site
You can disable cookies through your browser settings, though some features may not work properly.
Embedded Content from Other Websites
Articles or pages on our site may include embedded content (videos, images, etc.), which may collect data and track your activity as if you were visiting that external website directly.
Who We Share Your Data With
We do not sell or trade your personal information. We may share it with trusted partners who assist in operating our website, conducting business, or servicing you, as long as they keep it confidential.
Non-personally identifiable visitor information may be shared for marketing or analytics purposes.
Third-Party Links
Our site may link to third-party products or services. These have separate privacy policies, and we are not responsible for their content or practices.
We use Google AdSense and Analytics, which use cookies to serve ads based on your browsing history. You can opt out via the Google Ad Settings or the Network Advertising Initiative Opt-Out.
California Online Privacy Protection Act (CalOPPA)
In compliance with CalOPPA:
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Users can visit our site anonymously.
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Our privacy policy link is visible and contains the word “Privacy.”
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Users will be notified of any changes on our Privacy Policy page.
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You can update your personal information by email, phone, logging in, or live chat.
COPPA (Children’s Online Privacy Protection Act)
We do not knowingly collect information from children under 13.
Fair Information Practices
If a data breach occurs, we will notify you:
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By email within 7 business days
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By phone within 60 days
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By in-site notification within 7 business days
CAN-SPAM Act
We collect your email address to:
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Send service updates and respond to inquiries
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Process orders and provide related updates
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Send promotions and special offers
We agree to:
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Not use misleading subject lines or email addresses
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Identify messages as advertisements where applicable
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Include our business address in emails
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Honor unsubscribe requests promptly
Do Not Track Signals
We honor Do Not Track browser requests and do not use tracking cookies when DNT is enabled.
Contacting Us
If you have questions about this Privacy Policy, contact:
Hello Maids
6900 Daniels Pkwy Suite 29-161
Fort Myers, FL 33912
info@hellomaids.com
Phone: (239) 495-5000
Last updated: 08/12/2025