Privacy Policy

Who We Are

HelloMaids.com

How Your Information Is Used

By providing Hello Maids with your contact and personal details, you consent to receive communications from us. Your information will be used solely to send relevant updates, offers, and service-related messages, which may vary in frequency. Standard messaging and data rates may apply. You can reply HELP for assistance or STOP to unsubscribe at any time.

We may use your information when you register, make a purchase, sign up for our newsletter, respond to a survey or promotion, browse our website, or use other site features in the following ways:

Personalize your experience and deliver the content and services you’re most interested in
Improve our website and services
Respond more effectively to customer service requests
Administer contests, promotions, surveys, or other features
Process transactions quickly and securely
Request ratings and reviews of services or products
Follow up after inquiries (via live chat, email, or phone)

Note: Text messaging originator opt-in data and consent will never be shared with any third parties.

What Personal Information We Collect

When ordering or registering, you may be asked to provide your name, email, mailing address, phone number, credit card details, or other information to improve your experience.

When We Collect Information

We collect information when you:

Register on our site
Place an order
Subscribe to a newsletter
Respond to a survey or form
Use live chat or support tickets
Provide feedback on products or services

Cookies

We use cookies to:

Save user preferences for future visits
Track advertisements
Analyze site traffic and interactions to improve our site

You can disable cookies through your browser settings, though some features may not work properly.

Embedded Content from Other Websites

Articles or pages on our site may include embedded content (videos, images, etc.), which may collect data and track your activity as if you were visiting that external website directly.

Who We Share Your Data With

We do not sell, trade, or transfer your personal information to outside parties. We may share information with trusted third-party service providers who directly assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

No mobile information, opt-in data, or text messaging consent will be shared with, sold to, or transferred to third parties or affiliates for marketing, promotional, or any other purposes.

SMS Terms & Conditions

By subscribing to SMS communications from Green Touch Services, LLC DBA Hello Maids, you agree to receive automated service updates, appointment reminders, and promotional text messages.

- HELP: For assistance, reply HELP or contact us at info@hellomaids.com or (239) 495-5000.
- STOP: To opt out of receiving text messages, reply STOP at any time.
- Message & Data Rates: Standard message and data rates may apply. Message frequency varies.
- Non-Sharing Guarantee: Mobile phone numbers, opt-in consent, and SMS data will strictly NOT be shared with third parties or affiliates under any circumstances.

Third-Party Links

Our site may link to third-party products or services. These have separate privacy policies, and we are not responsible for their content or practices.

Google

We use Google AdSense and Analytics, which use cookies to serve ads based on your browsing history. You can opt out via the Google Ad Settings or the Network Advertising Initiative Opt-Out.

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

Users can visit our site anonymously.
Our privacy policy link is visible and contains the word “Privacy.”
Users will be notified of any changes on our Privacy Policy page.
You can update your personal information by email, phone, logging in, or live chat.

COPPA (Children’s Online Privacy Protection Act)

We do not knowingly collect information from children under 13.

Fair Information Practices

If a data breach occurs, we will notify you:

By email within 7 business days
By phone within 60 days
By in-site notification within 7 business days

CAN-SPAM Act

We collect your email address to:

Send service updates and respond to inquiries
Process orders and provide related updates
Send promotions and special offers

We agree to:

Not use misleading subject lines or email addresses
Identify messages as advertisements where applicable
Include our business address in emails
Honor unsubscribe requests promptly

Do Not Track Signals

We honor Do Not Track browser requests and do not use tracking cookies when DNT is enabled.

Contacting Us

If you have questions about this Privacy Policy, contact:

Green Touch Services, LLC DBA Hello Maids

6900 Daniels Pkwy Suite 29-161
Fort Myers, FL 33912
info@hellomaids.com
Phone: (239) 495-5000

Last updated: 07/23/2026