What's Included in Our Services

  • The Hello Maids satisfaction guarantee
  • Professionally trained housekeeper
  • All cleaning tools and supplies
  • $1,000,000 insurance to keep you safe
  • Incredible customer service by email and phone
  • Amazing discounts for regular cleanings

Deluxe Deep Cleaning

Designed for one time clean or first
clean to begin your recurring service.

We scrub or hand wipe most reachable surfaces in your home.

All Rooms

  • Remove cobwebs
  • Ceiling fans within 2-step ladder reach (hand wiped)
  • Light fixtures within 2-step ladder reach (hand wiped)
  • Mirrors cleaned
  • Knick-knacks (hand wiped)
  • Lamps cleaned and lampshades dusted
  • Picture frames dusted
  • Blinds dusted (hand wiped optional)
  • Windowsills hand wiped
  • Light switch plates hand wiped
  • Doors and door frames hand wiped
  • Moldings & woodwork hand wiped
  • Furniture dusted with microfiber
  • Upholstered furniture vacuumed
  • Baseboards hand wiped (reachable w/out moving furniture)
  • Stairs vacuumed/hand wiped
  • Area rugs vacuumed
  • Trash emptied/relined
  • Floors vacuumed/mopped (under furniture if accessible)

Bedrooms

  • Beds Made
  • Linens changed upon request

Kitchen

  • Appliance exteriors cleaned
  • Microwave exterior/interior cleaned
  • Countertops cleaned/sanitized
  • Tabletop cleaned
  • Chairs dusted/wiped
  • Sink cleaned/sanitized

Bathrooms

  • Mirrors cleaned
  • Countertops cleaned/sanitized
  • Sinks cleaned/sanitized
  • Cabinet fronts spot cleaned
  • Tub and shower cleaned/sanitized
  • Chrome fixtures cleaned
  • Toilets cleaned/sanitized
  • Towels neatly folded/hung

Maintenance Cleaning

Designed for weekly, biweekly,
or monthly services and
well-maintained homes.

We dust your home with a dust wand or feather duster depending on the surface.

All Rooms

  • Remove cobwebs
  • Ceiling fans within reach dusted
  • Picture frames dusted (edges only)
  • Mirrors cleaned
  • Windowsills dusted
  • Furniture dusted
  • Baseboards dusted
  • Stairs vacuumed
  • Trash emptied/relined
  • Area rugs vacuumed
  • Floors vacuumed/mopped (under furniture if accessible)

Bedrooms

  • Beds Made
  • Linens changed upon request

Kitchen

  • Appliance exteriors cleaned
  • Microwave exterior/interior cleaned
  • Countertops cleaned/sanitized
  • Tabletop cleaned
  • Chairs dusted
  • Sink cleaned/sanitized

Bathrooms

  • Mirrors cleaned
  • Countertops cleaned/sanitized
  • Sinks cleaned/sanitized
  • Cabinet fronts spot cleaned
  • Tub and shower cleaned/sanitized
  • Chrome fixtures cleaned
  • Toilets cleaned/sanitized
  • Towels neatly folded/hung

The Following services are currently not offered

Although we strive to be as thorough as possible and honor all special requests, due to insurance liability, safety limitations, and other considerations, we do not offer the following:

  • Cleaning of chandeliers
  • Hand wash dishes
  • Stain removal or wall washing
  • Lifting/moving items over 20 lbs
  • Wash/fold personal laundry or ironing
  • Steam carpet or any carpet cleaning
  • Cleaning of mold, or other biohazards
  • Wiping light bulbs
  • Pet waste/litter
  • Insects/bug infestation
  • Cleaning of blood or bodily fluids
  • Cleaning outside of windows/home exteriors
  • Foreclosure homes, hoarding, or frat houses
  •  High to reach areas (More than a 2 step ladder)
 *We do not climb higher than a 2-step ladder. Higher items will only be dusted w/ an extension duster we cannot move furniture, but we will try to reach an visible places either by hand or with an extension duster. Most homes have at least one chandelier or vaulted ceiling fan that we cannot reach by hand.

**In order to provide the highest quality cleaning, we ask that you provide a reasonably clutter-free home by picking up clothes, toys, etc.  If excess clutter is present, we do our best to clean around these areas. We do not clean the following:  display areas such as Lego’s, electronics, diaper genies, pet waste or dishes.
 

Cancellation/Lockout Policy:

Please note that if service is cancelled with less than 48 hours notice, we are unable to access the home upon arrival, or are turned away at the door, a cancellation/lockout fee of $75 will be charged to the card on file.