Frequently Asked Questions
Our cleaners work solo or in a small team of two. We believe in providing personal service with a personal touch.
We make every effort to have the same person clean your home each visit. Occasionally there may be a change due to illness, vacations and staff changes. If your cleaner is not available, we’ll send another trained cleaner with management oversight. You can rest assured your home will be consistently cleaned.
Oh yes! Our comprehensive insurance cover delivers total peace of mind. We have made sure that trusting us with your home is as risk-free as possible. Accidents do occasionally happen but if they do we will ensure that everything is resolved as quickly as possible. We can even send you a certificate validating our insurance.
We know that sometimes unfortunate accidents happen. When damage does occur, we will notify you asap and we’ll do our best to make it right. Our cleaners are trained to immediately report any damages to our office.
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.